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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Mahaley

December 9, 2025

5  out of  5
rating by Lori Mahaley
"Heather Brammer at the Jennifer Dufore State Farm office was very helpful finding us good coverage at a reasonable price. She explained all the options and terms and answered all of my questions quickly."
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Crystal Lemmon

December 5, 2025

5  out of  5
rating by Crystal Lemmon
"Heather is the best 10/10"
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Jake Townsend

November 21, 2025

4  out of  5
rating by Jake Townsend
"Amazing community service and helped me with everything I needed. I spoke with Heather and she was fantastic."
We responded:
"Jake, thank you for allowing us to help you with your insurance! Glad Heather took great care of you! "
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Jon Wiese

November 18, 2025

5  out of  5
rating by Jon Wiese
"My agent is Heather Brammer. You could not ask for a more helpful and professional agent. She anticipates needs, reviews all applicable options of costs and coverages, and does it all with a cheerful attitude."
We responded:
"Jon, thank you for taking the time to leave us a review. I am so happy Heather was able to take good care of you! She is the best! "
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Marissa Flores

November 14, 2025

5  out of  5
rating by Marissa Flores
"We received great customer service from Tierra at this office. We are making the move across the country and Tierra made the process easy and was able to provide us with quotes and documentation in a timely manner. She was very knowledgeable and answered all the questions we had. Very tankful for a team who is so caring!"
We responded:
"Marissa, so glad Tierra was able to help you with your insurance. Thank you for the review! "
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Alycia Cantrell

November 4, 2025

5  out of  5
rating by Alycia Cantrell
"Great service very detailed"
We responded:
"Alycia, so glad we were able to help you. Thank you for the review! "
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Sheila Rosette

October 13, 2025

5  out of  5
rating by Sheila Rosette
"Very helpful and informative. Took time to explain all issues."
We responded:
"Sheila, thank you so much for the review! "
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Mary Morrison

September 26, 2025

5  out of  5
rating by Mary Morrison
"Very thorough and pleasant to deal with"
We responded:
"Mary thank you for allowing us to help you with your insurance. Thank you for the review! "
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Suzanne Tobin

September 4, 2025

5  out of  5
rating by Suzanne Tobin
"Great experience and the best price for our homeowners insurance."
We responded:
"Suzanne, we are so happy you chose us to help you with your insurance! Thank you for the review! "
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Roger

August 19, 2025

5  out of  5
rating by Roger
"Heather Brammer was a pleasure to work with. She responded very quickly with insurance estimates that I needed in order to make a real estate purchase decision. She has continued to assist me through the process. I would highly recommend this agency."
We responded:
"Roger, I am so glad Heather was able to help you and thank you allowing us to help with your insurance needs! Thank you for the review! "
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holly pursell

August 19, 2025

5  out of  5
rating by holly pursell
"She was very sweet helping us get our insurance set up for our new home with still being in WA before our big move"
We responded:
"Holly, that you for allowing us to help you with your insurance! Thank you for the review! "
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kevins9145

August 14, 2025

5  out of  5
rating by kevins9145
"Sabrina from the office was very helpful, easy to reach and answered all my questions. Definitely made switching to State Farm very easy and I felt like I was understood not that they were out to just make a sale."
We responded:
"Kevin, we are so happy to be able to help you with your insurance needs. Thank you for the review! "
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Melanie McGuire

August 14, 2025

5  out of  5
rating by Melanie McGuire
"Very easy to switch over and very friendly staff!"
We responded:
"Melanie, thank you for allowing us to help your with your insurance. Thank you for the review! "
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Amy Parker

July 9, 2025

5  out of  5
rating by Amy Parker
"Heather at State Farm Emerald Isle location was absolutely amazing to work with! She made changing over my coverage a breeze! Highly recommend!"
We responded:
"Amy thank you so much for the review. Heather is wonderful! Thank you for your business! "
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Turquoise Wolf

July 8, 2025

5  out of  5
rating by Turquoise Wolf
"Great service. I’d recommend to anyone. Professional, courteous, knowledgeable, and found answers to every single question I had. Very responsive."
We responded:
"Turquoise, thank you for the review. So glad we were able to help you! "
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Nathaniel Davis

June 18, 2025

5  out of  5
rating by Nathaniel Davis
"Heather was AMAZING! I had a unique issue that required some patience, out of the box thinking and a relentless spirit for customer service and Heather knocked it out of the park. Over two days, Heather was able to work through an issue that I had with another state, build me out a policy that satisfied not only the states requirements but also served my needs wonderfully. Then she sent over the documents out of state, TWICE, to ensure that what I needed was taken care of. There were a few hiccups that come up and she was able to handle them with a charming spirit and fantastic personality. I look forward to working with Heather on all of my insurance needs and I’m going to refer some friends over ASAP! She has a bright future in the industry."
We responded:
"Nathaniel, thank you so much for the review! We are so happy that you have trusted us to help you with your insurance needs. We look forward to helping you in the future! "
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Calli Wiltshire

May 17, 2025

5  out of  5
rating by Calli Wiltshire
"Sabrina helped me with exactly what I needed in a very timely manner. She is lovely on the phone! Thank you 😊"
We responded:
"So happy Sabrina was able to help you! Thank you for your review! "
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Marji Evans

May 13, 2025

5  out of  5
rating by Marji Evans
"Great Job Sabrina! Thank you for getting my auto ins at best price ever! Very professional and caring Company"
We responded:
"Marji, thank you for allowing us to help you with your insurance! "
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Betty Barnes

April 18, 2025

5  out of  5
rating by Betty Barnes
"Very nice experience"
We responded:
"Betty, thank you for allowing us to help you with your insurance! "
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TERESA YAW

April 1, 2025

5  out of  5
rating by TERESA YAW
"Amber was awesome loved working with her"
We responded:
"Teresa, so glad Amber was able to help you. Thank you for your business! "
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John Lewis

March 27, 2025

5  out of  5
rating by John Lewis
"You can't find more helpful people anywhere in North Carolina as far as insurance goes. Excellent Service from the start, and always there when you need them. John Lewis"
We responded:
"John, thank you for allowing us to help you with your insurance, and thank you for the review! "
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Mari Erax

February 11, 2025

5  out of  5
rating by Mari Erax
"Jennifer and her team are super professional and very professional."
We responded:
"Mari, thank you for allowing us to help you with your insurance! "
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Carlos Baena

February 4, 2025

5  out of  5
rating by Carlos Baena
"Efficient and transparent agent with clients needs"
We responded:
"Carlos, thank you for your review and allowing us to help with your insurance needs!"
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Rachel Adams

January 23, 2025

5  out of  5
rating by Rachel Adams
"Sabrina is the absolute best! She has been a significant help with putting my coverage in place and educating me on the coverage. I always appreciate the thoroughness of her follow ups and quick response time."
We responded:
"Rachel, thank you for your business and taking the time to leave us a review. I am so glad Sabrina was able to take such good care of you. She is wonderful!"
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Teresa Patrick

January 18, 2025

5  out of  5
rating by Teresa Patrick
"I was a walk in and Amber immediately began greeting me and asking if she could be of assistance. From that moment she started researching what I needed and was able to cut my auto premium in half without loosing any coverage. I will be contacting her again in a couple of months for boat insurance too. As the slgan goes” like a good neighbor State Farm was there 👍"
We responded:
"Teresa, so glad that Amber was able to help you! Thank you for your business and taking the time to give our office a review! "